pk 888 FAQ — Your Questions, Answered

Go to the Login page and tap Forgot Password. Enter the mobile number or email tied to your account and we will send a reset link or OTP. Once verified, you can set a new password immediately. If you no longer have access to that number or email, contact our support team through the live chat on site and they will verify your identity through an alternative method.

No. PK888 allows one account per person. Duplicate accounts are against our Terms and Conditions and may result in all accounts being suspended and balances forfeited. If you think your account has been duplicated by mistake, contact support right away so they can merge or resolve the issue before any restriction is applied.

PK888 supports a wide range of payment options popular in Pakistan:

• JazzCash — mobile wallet, instant
• Easypaisa — mobile wallet, instant
• Raast — State Bank of Pakistan's fast payment system
• Bank Transfer — standard inter-bank transfers in PKR
• Debit/Credit Cards — Visa and Mastercard
• Other Mobile Wallets — as updated on the Deposit page

All transactions are processed in PKR. You do not need to deal with currency conversion.

The minimum deposit at PK888 is PKR 200 for mobile wallets like JazzCash and Easypaisa. Bank transfers may carry a higher minimum depending on your bank's own transaction limits. There is no upper limit set by PK888, though your payment provider may have daily caps. Check the Deposit page for the latest limits per method.

This occasionally happens with bank transfers during peak hours or when there is a temporary delay on the payment network. First, wait 15–20 minutes and then refresh your account. If the balance still hasn't updated, take a screenshot of the payment confirmation from JazzCash, Easypaisa or your bank app and share it with PK888 support via live chat. The team will verify the transaction and manually credit your account if confirmed. Do not attempt a second deposit until the issue is resolved to avoid a double charge.

Visit the Withdrawal page after logging in, choose your preferred payout method (the same options as deposit), enter the amount in PKR and confirm. Most JazzCash and Easypaisa withdrawals are processed within 30 minutes to a few hours. Bank transfer withdrawals may take 1–3 business days depending on your bank. There are no PK888 fees on standard withdrawals.

Withdrawals can be delayed for a few reasons: your account verification (KYC) may be incomplete, the amount may exceed your daily limit, or a bonus wagering requirement may not yet be fully met. Log in and check the status under your account transactions. If everything looks clear on your end and it has been more than 24 hours, contact our support team with your transaction reference number. They can escalate it with the payments team directly.

Yes. The minimum withdrawal is PKR 500 for mobile wallet methods. Bank transfers may require a higher minimum. Your available balance must cover the requested amount after any applicable bonus holds are accounted for. Visit the Withdrawal page for the current limits per payment method.

PK888 covers a full range of cricket betting markets including:

• Match Winner (pre-match and in-play)
• Pakistan Super League (PSL) match and tournament odds
• T20 Internationals and bilateral series
• Top Batsman / Top Bowler
• Total Runs Over/Under per innings
• Player performance specials
• Series Winner and tournament outrights

Markets open well in advance of each match and live in-play odds update ball by ball during fixtures.

If a match is abandoned before the minimum overs required for an official result, all pre-match bets are voided and stakes are returned to your account in full. For rain-affected matches that reach the minimum overs and a result is determined via the Duckworth-Lewis-Stern (DLS) method, bets are settled on that official result. In-play bets placed after the interruption may be settled differently — always check the specific market rules on the betting page before placing in-play wagers during a weather delay.

Yes. Alongside cricket, PK888 covers international football including major leagues, international fixtures and tournaments. Esports betting is also available on popular titles. Head to the Betting section and use the sport filters to explore all available markets. Odds are competitive and updated in real time.

The welcome bonus is automatically credited to your account after you complete registration and make your first qualifying deposit. No promo code is required unless specifically stated in the active offer on the Promotions page. Make sure you read the minimum deposit amount and the wagering requirement attached to the bonus before opting in — this information is always shown clearly in the offer terms.

A wagering requirement (also called playthrough or rollover) tells you how many times you need to bet the bonus amount before the resulting winnings become withdrawable. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place bets totalling PKR 10,000 before withdrawing. Different games contribute differently — most slots count 100%, while live casino tables may count at a lower rate. Always check the specific promotion terms on the Promotions page.

Live Casino on PK888 connects you to real human dealers via a high-definition video stream. You can join tables for Baccarat, Roulette, Blackjack, Teen Patti and other popular games. Bets are placed through the on-screen interface and results are determined in real time by the dealer. You can interact through the live chat feature at each table. Minimum bets start from as low as PKR 100 on some tables, making it accessible for players at all levels.

Absolutely. PK888's Game Lobby is fully optimised for mobile browsers on Android and iOS. You do not need to install a separate app — the site runs smoothly on any modern smartphone. Slots, live casino, table games and crash games are all available on mobile. A stable internet connection, even on a standard 4G network, is enough to enjoy a lag-free experience.

PK888 takes responsible gaming seriously. Inside your account settings you can:

• Set a daily, weekly or monthly deposit limit in PKR
• Set a session time reminder so you know how long you have been playing
• Use a cooling-off period (temporary self-exclusion from 24 hours up to 30 days)
• Request a permanent self-exclusion if you feel you need a longer break

These tools are there to keep gaming a form of entertainment, not a financial obligation. PK888 is for adults aged 18 and above only. For more guidance visit our Responsible Gaming page.

Go to your account settings and select the Responsible Gaming section. From there you can choose a cooling-off period or request a full self-exclusion. During a self-exclusion period, you will not be able to log in, deposit or place bets. Any balance in your account will remain safe and can be withdrawn once the exclusion period ends — or immediately in the case of permanent exclusion. If you are struggling to manage your play, please reach out to our support team who can help you set this up quickly.